What We Expect From Our Remote Agents

At Kneuvera, we work with professionals who take remote work seriously. These roles are structured, performance-based, and client-facing. We are not a gig platform. We are a remote workforce partner.

Before applying, please review the expectations carefully.

What We Expect From Our Remote Agents

At Kneuvera, we work with professionals who take remote work seriously. These roles are structured, performance-based, and client-facing. We are not a gig platform. We are a remote workforce partner.

Before applying, please review the expectations carefully.

Core Expectations

For All Roles

Trusted by leaders in the industry, Hirnora collaborates with top organizations to bring you reliable and innovative financial solutions. Our network and partnerships empower us to provide unmatched service and expertise.

Professional Mindset

- Treat this as real work, not side income

- Follow instructions, scripts, and SOPs precisely

- Meet deadlines and performance targets consistently

Communication Standards

- Clear spoken and written communication

- Neutral or easily understandable accent for voice roles

- Professional tone at all times with clients and teammates

Reliability & Availability

- Consistent availability during agreed hours

- On-time attendance for shifts and meetings

- Advance notice required for absences (Cond. Apply)

Technical Requirements

- Stable internet connection (minimum 10 Mbps download / 5 Mbps upload)

- Quiet, professional workspace (noise cancelling headphones are encouraged)

- Working headset and computer

- Ability to use web-based tools (CRM, chat systems, email platforms)

Performance & Quality

- Work is reviewed regularly for accuracy and quality

- KPIs may include response time, conversion rate, call quality, or task completion

- Willingness to accept feedback and improve

Employment Type

Placement depends on experience, interview performance, language proficiency and client needs.

Part-Time Remote Roles

(20–25 hours/week)

Full-Time Remote Roles

(40 hours/week)

Contract or Salary based.

(Opportunities for growth from hourly)

Core Expectations

For All Roles

Trusted by leaders in the industry, Hirnora collaborates with top organizations to bring you reliable and innovative financial solutions. Our network and partnerships empower us to provide unmatched service and expertise.

Professional Mindset

- Treat this as real work, not side income

- Follow instructions, scripts, and SOPs precisely

- Meet deadlines and performance targets consistently

Communication Standards

- Clear spoken and written communication

- Neutral or easily understandable accent for voice roles

- Professional tone at all times with clients and teammates

Reliability & Availability

- Consistent availability during agreed hours

- On-time attendance for shifts and meetings

- Advance notice required for absences (Cond. Apply)

Technical Requirements

- Stable internet connection (minimum 10 Mbps download / 5 Mbps upload)

- Quiet, professional workspace (noise cancelling headphones are encouraged)

- Working headset and computer

- Ability to use web-based tools (CRM, chat systems, email platforms)

Performance & Quality

- Work is reviewed regularly for accuracy and quality

- KPIs may include response time, conversion rate, call quality, or task completion

- Willingness to accept feedback and improve

Employment Type

Placement depends on experience, interview performance, language proficiency and client needs.

Part-Time Remote Roles

(20–25 hours/week)

Full-Time Remote Roles

(40 hours/week)

Contract or Salary based.

(Opportunities for growth from hourly)

Available Remote Positions

Trusted by leaders in the industry, Hirnora collaborates with top organizations to bring you reliable and innovative financial solutions. Our network and partnerships empower us to provide unmatched service and expertise.

Customer Support Agents

*Responsibilities include:

Live chat, email, ticket, or phone support

Resolving customer inquiries professionally

Updating CRM and ticketing systems

*Specific duties may vary by client.

Best suited for:

Calm communicators, problem-solvers, detail-oriented individuals

Appointment Setters

*Responsibilities include:

Lead qualification

Cold and warm outreach

Script adherence and call logging

Booking appointments into client calendars

*Specific duties may vary by client.

Best suited for:

Confident speakers, resilient personalities, goal-driven individuals

Virtual Assistants/Admins

*Responsibilities include:

Administrative support

Scheduling and inbox management

Research and data entry

Task coordination

*Specific duties may vary by client.

Best suited for:

Organized, self-motivated, detail-focused professionals

Sales Agents

*Responsibilities include:

Cold or warm sales calls

Product/service demos

Objection handling

Closing and upselling

*Specific duties may vary by client.

Best suited for:

Persuasive communicators with sales experience and thick skin

Available Remote Positions

Trusted by leaders in the industry, Hirnora collaborates with top organizations to bring you reliable and innovative financial solutions. Our network and partnerships empower us to provide unmatched service and expertise.

Customer Support Agents

*Responsibilities include:

Live chat, email, ticket, or phone support

Resolving customer inquiries professionally

Updating CRM and ticketing systems

*Specific duties may vary by client.

Best suited for:

Calm communicators, problem-solvers, detail-oriented individuals

Appointment Setters

*Responsibilities include:

Lead qualification

Cold and warm outreach

Script adherence and call logging

Booking appointments into client calendars

*Specific duties may vary by client.

Best suited for:

Confident speakers, resilient personalities, goal-driven individuals

Virtual Assistants/Admins

*Responsibilities include:

Administrative support

Scheduling and inbox management

Research and data entry

Task coordination

*Specific duties may vary by client.

Best suited for:

Organized, self-motivated, detail-focused professionals

Sales Agents

*Responsibilities include:

Cold or warm sales calls

Product/service demos

Objection handling

Closing and upselling

*Specific duties may vary by client.

Best suited for:

Persuasive communicators with sales experience and thick skin

Ready To Apply?

If you meet these expectations and are ready to work professionally in a remote environment that provides stable growth.

Ready To Apply?

If you meet these expectations and are ready to work professionally in a remote environment that provides stable growth.

Important To Note

Agents may be matched to clients based on language fluency, accent clarity (for voice roles), industry experience, tool familiarity (CRM, chat software, dialers)

Bilingual and multilingual applicants are strongly encouraged to apply.

Not all applicants are shortlisted.

Training or evaluation periods may apply.

Compensation varies by role, region, and client.

High-performing agents may be offered long-term or advanced roles.

Important To Note

Agents may be matched to clients based on language fluency, accent clarity (for voice roles), industry experience, tool familiarity (CRM, chat software, dialers)

Bilingual and multilingual applicants are strongly encouraged to apply.

Not all applicants are shortlisted.

Training or evaluation periods may apply.

Compensation varies by role, region, and client.

High-performing agents may be offered long-term or advanced roles.

Frequently Asked Questions

Is Hirnora legitimate?

Yes. Hirnora is a part of the parent company Kneuvera Business Solutions & Services and is a U.S.-registered company working with international clients and remote professionals. Our aim is to transform the remote world so remote professionals feel more secured in the workspace.

Do I need prior experience?

Some roles require experience, while others offer training. Strong communication and reliability are always required so we know how to place you.

When will I hear back after applying?

Only shortlisted applicants are contacted. Response times vary based on client demand.

Can I apply for multiple roles?

Yes. Applicants may be considered for roles that best match their skills. However, once you apply you are always within our pool to be considered for future roles.

Do you provide equipment?

No. Agents must provide their own computer, headset, and internet connection.

Is payment guaranteed?

Payment is based on active placement, completed work, and role terms. Rates vary by role and client.

Frequently Asked Questions

Is Hirnora legitimate?

Yes. Hirnora is a part of the parent company Kneuvera Business Solutions & Services and is a U.S.-registered company working with international clients and remote professionals. Our aim is to transform the remote world so remote professionals feel more secured in the workspace.

Do I need prior experience?

Some roles require experience, while others offer training. Strong communication and reliability are always required so we know how to place you.

When will I hear back after applying?

Only shortlisted applicants are contacted. Response times vary based on client demand.

Can I apply for multiple roles?

Yes. Applicants may be considered for roles that best match their skills. However, once you apply you are always within our pool to be considered for future roles.

Do you provide equipment?

No. Agents must provide their own computer, headset, and internet connection.

Is payment guaranteed?

Payment is based on active placement, completed work, and role terms. Rates vary by role and client.

© 2025 Hirnora - All Rights Reserved. Hirnora is a part of the parent company Kneuvera Business Solutions & Services, a U.S.-registered company.

© 2025 Hirnora - All Rights Reserved. Hirnora is a part of the parent company Kneuvera Business Solutions & Services, a U.S.-registered company.